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Emotional Intelligence

This training course looks at how the fundamentals of Emotional Intelligence (EQ) will improve your inter-personal relationships, communication skills and increase your professional and personal…

Business Etiquette

During this Business Etiquette training course delegates will learn the hidden value – and priceless potential – of image, etiquette and protocol and how it…

A Winning Sales Mindset

The Winning Sales Mindset training course highlights the emotional, psychological and vibrational skills that enable a salesperson to attract sales effortlessly and navigate the sales landscape…

Call and Contact Centre Training

Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail…

Email Etiquette

In this age of fast changing technology, email is the preferred and often most efficient form of business communication.  Yet many organisations overlook the etiquette…

Meeting Management and Minute Taking

The Meeting Management and Minute Taking training course focusses on why meetings are an essential element of business communication and being able to organise, prepare for…

Communicating Effectively in the Workplace

This interactive training course is designed to provide delegates with the skills, knowledge, techniques and strategies to communicate effectively so that they can get their…

Professional Office Administration

The Professional Office Administration training course is aimed at all office administrators within an organization. The content covers all aspects of importance to this very important…

Professional Telephone and Voice Etiquette

The Professional Telephone and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. One of the basics in a business is…

Project Management

This training course will take delegates through all the critical aspects of project management and create renewed understanding of the practical steps needed to guide…

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