Email Etiquette

In this age of fast changing technology, email is the preferred and often most efficient form of business communication.  Yet many organisations overlook the etiquette framework that should be in place when using this very important business communications tool.

Email is used for more than 80% of our business communication and yet this is not a taught skill. This often leads to employees doing what they think is the right way, and often doing what others are doing because they think it is the correct way of doing it. Fact is, this should be an area of focus for your organization as it directly impacts on your organizational image and brand.

If your employees are still using phrases like, ‘Please find attached’ or, ‘Document attached for your perusal’ and salutations like Kind, Warm, or Best Regards, then they definitely need to attend this course.

 

Price excludes Vat

Apply Directly with The Mindspa Institute

The Mindspa Institute Pty (Ltd) was established in 2008 and specializes in skills development. We are accredited with The Services Seta and have offices in Gauteng and Cape Town and operate internationally. We have had the privilege of forming partnerships with major blue-chip companies as well as government institutions and have rolled-out training and workshops across Africa. We have numerous client references available to ensure that you can make an informed decision and can trust us to partner with you in growing your team.
Locations
Cape Town, Durban, Johannesburg, Pretoria
Duration
1 Day
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