As customer needs evolve, so too do business needs. The one thing that a business must rely on in this dynamic environment, is a strong support structure, one of which is reliance on a strong administrative backbone.

Office administration is a broad field and encompasses several administrative tasks that a business needs to deliver its services impeccably. In this course, we have selected a few fundamental areas that you need to focus on to start your journey as an office administrator. We will discuss professionalism, the importance of communication and time management skills. We highlight steps for record keeping, making travel arrangements and introduce a discussion on developing excellent services to internal and external customers. We will end off with advice on making the most you work life, career and future.