This course serves to introduce people into the world of Quality in manufacturing. It takes the student on a journey through one of the four key operational areas of factories; and that is Quality.
The course gives the student an understanding of the role of the quality inspector and how to enter into a career in quality management. It goes further to show the student what is meant by total quality management and the important role all employees play in quality.
It touches on the seven basic analytical tools of quality, giving the student insight into the different sampling methods and how data, through the different analytical methods, becomes meaningful information used in improving quality and processes.