Retail Service Excellence

What's the Story?

The course covers ‘people skills’ from several angles such as attitude, teamwork and the expectations of all the different role players and stakeholders. An understanding of the concepts covered in this course (by the role players) will assist them deliver with excellence, which will guarantee strong relationship with their customers and that is what makes a business grow.

Every business would like to employ people who possess an understanding of both the basics and the dynamics of business. This course will give you a very solid understanding of all these areas.

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Retail Service Excellence

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