User experience design is the process of enhancing the pleasure a person feels when interacting with a product or service – specifically online.

This custom-developed 10-week UX short course will help you understand why it’s important, the basic principles of UX, and the different roles it plays. It will give you the tools, tactics and techniques to build a user-friendly website interface, to structure content in a way that makes sense to your users, and to understand how users think and behave to inform your design.

You’ll also learn key practices and methodologies that you can apply in real business contexts to ensure you remain current in the changing digital landscape.