Operations: Customer Support

  • Full Time
  • please-select
  • Salary: R20000 - R25000
  • Jun 30, 2021
  • Full Time
  • please-select
  • Salary: R20000 - R25000
  • Jun 30, 2021

Naked Insurance

We’re looking for bright, motivated, high-potential graduates or young professionals with a degree to join our operations team. Initially, your focus will be on customer support and claims. However, as we are still early on in our journey there is plenty of opportunity to get involved more broadly in other aspects of the business as well. It’s an opportunity to grow in an environment where personal development is really valued and supported with a team that drives excellence and to learn the nuts and bolts of how a new business is built.

Responsibilities

  • Customer support
  • Claim support
  • Problem-solving
  • Collaborate with the rest of the team internally 
  • Learning our tech system inside out
  • Pitch creative ideas
  • Provide input in testing our developers work

Requirements:

  • Professional degree from a recognized university
  • Either a graduate or less than 2 years of work experience
  • Attention to detail
  • Team player
  • Passion for helping people
  • Passion for technology

Education:

  • Professional degree

Experience:

  • Less than 2 years

NB: Please note that the working hours will be a bit unusual (weekends and during the week start times are late morning to early evening)

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